Shipping & Returns

Shipping Policy

All products are created in The Lunch Hut kitchen and will be made to order. Therefore please order with as much advance as possible, especially for larger orders. We aim to have all products ready to collect in store within 7 working days of ordering. Please do get in contact with us, if you have a preferred date of pick up. If we are shipping the order, please allow 7 - 10 working days for it to arrive with you.

Return & Exchange Policy

Thanks for purchasing our products at operated by The Lunch Hut.
Due to the nature of our business and products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund.

For any other items to be eligible for a refund, you have to return the item you have purchased to us within 7 calendar days of the purchase. The item must unopened and in its original condition. Contact our customer services department to get a free shipping label.

If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date.
If anything is unclear or you have more questions feel free to contact us on 01903 786677. Thank you for your time.